HOW
DO I...
OBTAIN
TELEPHONE ADVICE?
Some things can be dealt with over the telephone such as informing you of test results, simple advice or queries about treatment. Please ring Reception and they will either tell you your results (in general terms) or arrange for a doctor to ring you between 12 noon and 12.45pm (depending on demand it might be later) on a day to suit you. If you will not be at home please let Reception know the best number for the Doctor to ring you back on to avoid missed calls.
HOW
DO I...
MAKE
AN APPOINTMENT?
We operate an appointments system with both urgent appointments available on the day you ring or routine appointments that may be booked up to 2 weeks in advance. We now also run a weekly late evening surgery on Tuesdays or Wednesdays (6.20 to 7.45pm) for people who find it difficult to attend during normal hours due to work commitments etc. It is staffed by 2 doctors each time. Although the late surgery is open to all, appointments are limited so please would people who can come during the day avoid booking into this surgery if at all possible.
Families
Families can be seen together; please make sure sufficient consecutive
appointments are booked at reception.
If you cannot
attend your appointment please let reception know as soon as possible
so that it can be given to somebody else.
HOW
DO I...
OBTAIN
A HOME VISIT?
It will always help us and other patients if you can come to the surgery
to see the doctor. If it is not possible for you to do this, please
ring and speak to the doctor to arrange a visit. Doctors' rounds are
planned between 8.45 and 9.30am and it is therefore helpful if you can
ring during this time. If it is out of normal surgery times, see 'Out
Of Hours'.
DISPENSING
Due to
the rural nature of the practice, we are able to dispense all medicines
to patients living a mile or more from a chemist.
FIND
A CHEMISTS
Lloyds (Ashburton) 01364 652222
Normal hours Monday to Saturday only (not open on Sundays or Bank
Holidays)
Alliance (Buckfastleigh) 01364 642325
Normal
hours and 6.00 - 7.00pm on Sundays and Bank Holidays
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