Thank you. Your choice has been saved. You can change your preferences at any time.
Information from GOV.uk : Coronavirus (COVID-19): what you need to do
End of life care during coronavirus
If your family member or friend is approaching the end of their life, you might have lots of questions about how you can support them. You may worry about things like how to keep them safe during the coronavirus situation, what services are available and what to do when your loved one dies. You can find the information to help below.
Bereavement from Covid-19
Torbay and South Devon COVID19 Emotional Wellbeing Helpline
Lots of us are being affected by the ongoing coronavirus outbreak. We talk a lot about our physical health, but it's important to remember the impact on our mental health too.
Who is the helpline for?
The emotional wellbeing helpline is for anyone who needs support with their emotional health and wellbeing. The service is available to members of the public, to bereaved relatives, and to health or care colleagues seeking support in response to the ongoing COVID-19 pandemic.
How does the helpline work?
The COVID-19 emotional wellbeing helpline is being delivered by Rowcroft’s experienced, compassionate and friendly call handlers. The team offer up to an hour of supportive listening, providing you with space to talk about your situation and current experiences.
Your call handler will assess your needs sensitively throughout your call, enabling them to signpost you to support services that may help you, or provide further information.
Our staff at the helpline will
If during your call, your call handler has concerns regarding your safety they will signpost you to crisis services, which could include the Samaritans, your GP, 111 for an out of hours appointment, or A&E.
How to access the Helpline
You can request support by dialling 01803 217433. You will need to provide some personal details, including a brief summary of what you would like support with, and a call handler will do their best to contact you within 2-3 working days.
The helpline will operate Monday to Friday 9am-5pm, however the answerphone function allows you to call with your details at any time.
The wellbeing support line is not a crisis response line. If you have immediate concerns about your or somebody else’s safety, please call 999 /111 or the Samaritans on 116 123 (24hr helpline)
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.