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If you are experiencing a dry cough, fever or difficulty breathing and have returned from China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days or have been in contact with someone with confirmed coronavirus please DO NOT go to your GP surgery or hospital, stay indoor, call 111 and avoid close contact with other people.
If you have been to Wuhan or Hubei Province in the last 14 days - stay indoors and contact 111 even if you do not have symptoms.
There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.
Information for carers and people who have care & support needs.
Advice on providing care, medicines etc.
Providing care for people who have been recently discharged from hospital.
Caring for someone can be a full-time job - find out about accessing breaks and respite care.
Work and Disability
Guidance, support and help with employment issues.
Being a Young carer
Advice for carers 18 or under and their entitlement to support
Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.
Directing carers to the benefits that can help them in their caring role
Advice and information on helping the person you look after get the benefits that they are entitled to.
Advice and information on financial support for older people with a disability or illness.
How your benefits maybe affected after the death of the person you look after and what happens to their benefits
Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring
We provide free, confidential and impartial advice. Our goal is to help you find a way forward, whatever problem you face, and to campaign for change on the issues affecting people's lives.
To us, carers are at the heart of everything we do. We are continuously looking at ways we can improve our service, acting upon advice and feedback from carers as well as professionals. We believe that carers should be acknowledged as experts in care for their loved one and it is our role to support them in their caring role.
Many of our team are carers, or have been carers in the past and can draw upon their own life experiences, as well as receiving up-to-date training, in their support of carers.
If you're a carer, there are many organisations that can provide practical and financial help, as well as short breaks from caring. You can find information and advice here.
We think that there are 16,000 unpaid carers in Torbay. Are you one? Links about financial support, young carers, juggling work with caring etc..
We talk to Katy Heard (Torbay Carers Service) & Ann Balsom (Carer) about the support available for unpaid carers.
Looking after your loved ones can be tough, but you’re not on your own. Led by carers, we’re here to give you expert help & support.
As the UK's only national membership charity for carers, Carers UK is both a support network and a movement for change.
The Carers Trust has 144 carers' centres across the UK where you can find information, emotional support and training in skills such as first aid and stress reduction.
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.