Ashburton Surgery

Lines open: 8.30am to 6.00pm

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to Medical Records

Your care records The Practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside...

Complaints and Compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if...

COVID-19 Information

Who should have the COVID-19 vaccine The COVID-19 vaccine is recommended for people at increased risk from COVID-19. You may be offered a COVID-19 vaccine if you: are aged 65...

Group Clinics

Group Clinics Q: What are group clinics? A: Group clinics are a way for you to spend more time with your specialist or community doctor, nurse or GP, get your...

Heidi Health - AI Medical Scribe

At Ashburton Surgery, we are committed to providing the best possible care while maintaining your privacy and confidentiality. We are proactive in identifying ways to enhance your experience and improve...

How to Register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either completing our forms online or...

Medical Research

We’re excited to share news of our partnership with seasoned NIHR CRN (National Institute for Health Research Clinical Research Network) experts, seamlessly integrated into our practice team. In the pursuit...

Named GP

All patients at our practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can...

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...

Patient Rights and Responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...

Practice Boundary

Please use the map below to see if you live within our practice boundary.

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled...

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you move...

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...

Date published: 8th October, 2014
Date last updated: 15th November, 2014